Thursday, June 23, 2005
Tom Peters' Kan-ed Commandments (5623pm)
*Circa 2005: Small is beautiful! (HC?, the Web & NY State)
*Experiment! (“One best way” is a snare & a delusion!)
*BUILD OFF POSITIVE!
*Build off winners (“a coalition of the willing”),
marginalize the reluctant remnant.
*Appoint a CMO! (Chief Marketing Officer)
*Electronic sharing! (Every form imaginable)
*The Network is the organization!
*LISTEN UP! (Avoid hierarchy)
*Physical sharing! (Like this event)
*Applaud “excellent failures”!
*Scrap duds ASAP!
... UNODIR/Unless Otherwise DIRected
(True AO-22 Sea Story Lessons Learned)
*“Let a thousand flowers bloom,
let a hundred schools contend”!
*Become a designated playpen!
(“The 10,000X Factor”)
*Are they “weird enough”?
*Super-cool vendors! (Usually small)
*Avoid premature tech lock-in!
(Uniformity is the arch- enemy of innovation!)
*The children shall show us the way!
See compare & contrast comments @ http://www.irmi.com/Expert/Articles/2005/Pryor01.aspx
PDSA—Plan, Do, Study, Act
On page 57 (chapter 3), Peters contrasts planning versus what Deming would call "Plan Do, Study, Act"—what we call in AIS-25,
"PDCA" or "Plan, Do, Check, Act." Each is essentially the same. Peters calls it "DTAF" in contrast to "planning, planning, planning":
Plan a tug, planning, planning: Doing, Testing, Adjusting, Fast
He's talking about prototypes. So is Deming. On page 219, Peters introduces a version of Deming's PDSA:
John Boyd, an Air Force Colonel, said that whoever has the fastest "OODA" Loop wins.
OODA Loop: Observe—Orient—Decide—Act cycle, Confuse and confound the "enemy" by your speed per se. While the Champions of Inertia are busy scheduling the next "planning review," you swiftly get the job done ... and go public with it.
Whether it's called PDSA, DTAF, PDCA, OODA—or GE's DMIAC—the outcome is the same, i.e., plan a test aimed at improvement, carry out the test on a small scale (prototype), study the results, and adopt the change or abandon it—or run through the cycle again.
There's clear concurrence here between Peters and Deming.